This translation is based on the original content in German.

Privacy policy and consent on data use

We are pleased that you are visiting our Homepage and grateful for your interest in our company. The handling with customers and interested parties is a question of trust for us. The shown trust has got an very high priority and so the meaning and commitment to treat your data carefully and to protect those against abuse.

In order for you to feel safe and comfortable visiting our website, we take the security of your personal data and their confidential treatment very serious. Therefore we act in accordance with the applicable legislation for the protection of personal data und data security. With these notes for data security we want to inform you about when we save which data and how we use them – under observation of the applicable case law as a matter of course.

AHORN Hotels & Resorts is based in particular on the EU General Data Protection Regulation. In the following we explain which information we capture during your visit on our website and how these are used.

name and address of the responsible

The responsible in the meaning of the GDPR and other national Data Protection Acts of the member states as well as other data protection stipulations is:

AHORN Management GmbH Tauentzienstr. 11, D-10789 Berlin, Germany, Tel.: +49 (0) 30 315 950 73, Fax: +49 (0) 30 315 950 43, Mail: info@ahorn-hotels.de

name and address of the data protection officer

The data protection officer of the responsible in charge is:
Andreas Thurmann, DataSolution Thurmann GbR, Isarstr. 13, D-14974 Ludwigsfelde, Germany, Tel.: +49 (0) 3378 202513, Fax: +49 (0) 3378 202514, Mail: mail@hoteldatenschutz.de

general about data processing

1. scope of personal data processing

We only ascertain and use personal data of our user in principle, as far as this is necessary to provide an functional website as well as for our contents and performance. The assessment and use of the personal data of our users is carried out regularly and only after the approval of the user. One exception is regarded in cases, in which the previous collection of one the therefore obtaining consent is not possible for actual reasons and the processing of data permitted by law.

2. legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing of personal data, art. 6 par. 1 lit. a GDPR serves as legal base. During the processing of personal data it is necessary for the performance of a contract to which the data subject party, art. 6 par. 1 lit. b GDPR serves as legal base. This also applies to processing operations, required to carry out pre-contractual actions. As far as processing of personal data is necessary to fulfill a legal obligation, which is subject to our company (e.g. national registration laws), art. 6 par. 1 lit. c GDPR serves as legal base. If the processing for the sake of a legitimate interest of our company or a third-party provider is necessary and do not outweigh the interests, fundamental rights and fundamental freedoms of the affected the former interest, so serves art. 6 par. 1 lit. f GDPR as legal basis for the processing.

3. data deletion and storage period

The personal data of the affected person will be deleted or blocked as soon as the purpose of the storage is omitted. In addition, such storage may be provided if this is provided by the European or national legislator in EU regulations, laws or other regulations, to which the responsible is subject. One blocking or deletion of the data also takes place if the storage period of one of the prescribed mentioned standards expires, unless there is a need for further storage of the data for contract or fulfillment of a contract.

provision of the website and creation of log files

1. description and scope of data processing

At each time our website is accessed, our system captures automates data and information from the computer system of the calling computer. The following data will be collected here:

  • information about the browser type and the version used
  • the operating system of the user
  • the IP address of the user
  • date and time of access
  • websites from which the user´s system reaches our website
  • web pages accessed by the user´s system through our website

The data will also be stored in the log files of our system. A storing of these data together with other personal data of the user does not take place. Personal user profiles cannot be created. The stored data will only evaluated for statistical purposes.

2. legal basis for data processing

Legal basis for the temporary storage of data and log files is art. 6 par. 1 lit. f GDPR.

3. purpose of data processing

The temporary storage of the IP address by the system is necessary to enable the delivery of the website to computer of the user. Therefor the users IP address must be saved during the session.

The storage is carried out in log files to ensure the functionality of the website. In addition the data is used to optimize the website and to ensure the security of our information technology system. An evaluation of the data for marketing purposes does not take place in this context.

In these purposes, our legitimate interest also lies in the processing of data according to art. 6 par. 1 lit. f GDPR.

4. duration of storage

The data will be deleted, as soon as they are no longer necessary for the purpose of their elicitation. In case of the collection of data for providing the website, this is the case when the respective session is over.

In case of storing the data in log files is this at latest after seven days the case. A storage beyond is possible. In this case the user IP addresses will be deleted or alienated, so that an assignment of the calling client is no longer possible.

5. opposition and removal possibility

Data collection for the provision of the website and the storage of the data in log files is essential for the use of the web page. There is consequently no contradiction of the part of the user.

contact form/e-mail contact

1. description and scope of data processing

A contact form on our website is available, which can be used for electronic contact. If a user realizes this option, the data in the input mask will be transmitted to us and saved. These data are: hotel, salutation, forename, surname, e-mail address, the concerns as mandatory fields and the phone number as a voluntary indication.

Alternatively, contact via the provided e-mail address is possible. In this case the transmitted personal data of the user via e-mail will be saved.

In this context, there is no disclosure of the data to a third-party provider. The data will be exclusively used for processing the conversation.

2. legal basis for the data processing

Legal basis for the processing of the data is in the presence of the consent of the user art. 6 par. 1 lit. a GDPR.

Legal basis for the processing of the data is, moreover, art. 6 par. 1 lit. f GDPR. If the establishment of contact aims at the conclusion of a contract, then there is in additional for the processing art. 6 par. 1 lit. b GDPR.

3. purpose of data processing

The processing of the personal data from the input mask serves us only to process the contact. In case of contact via e-mail, this also includes the required legitimate interest in the processing of the data.

Other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

4. duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. For the personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conservation ends when it can be inferred from the circumstances that the relevant facts have been finally clarified.

If the contact is a pre-contractual relationship (offer or reservation request), the transmitted data are also stored in our hotel software and used for the contract execution.

5. opposition and removal possibility

The user has the possibility to contradict to the processing of his personal data at any time. Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de.

Please note that in the case of a contradiction, the conversation cannot be continued or respectively we cannot create offers, etc.

All personal data stored in the course of contacting will be deleted in this case.

online booking through the website

1. description and scope of data processing

AHORN Hotels & Resorts gives interested parties the opportunity to book rooms and arrangements for each AHORN hotel through hotel reservation portals (third-party providers). If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored to the extent permitted by the respective hotel reservation portal in accordance with its own privacy policy. These data can be: salutation, forename, surname, e-mail address, phone number, address, number of passengers, estimated arrival time, wishes, payment data (credit card).

If you make an online booking from our websites, this is done through the online reservation system fideliosuite8 of the Oracle Deutschland B.V. & Co. KG, Riesstraße 25, D-80922 Munich, Germany. All booking data entered by you will be transferred encrypted. Oracle is committed to the privacy of your data transmitted. It takes all organizational and technical measures to protect your data.

In this context, there will be initially be no further disclosure of the data to third-party provider. The data will be exclusively used for processing the booking and for communication. If there is a legitimate interest in obtaining information about the accessibility of natural persons who work in commercial and legal persons, and information about their creditworthiness, we are allowed to perform an information request at the IDH Gesellschaft für Kredit- und Forderungsmanagement mbH, Augustinusstraße 11 B, 50226 Frechen. You will find more information by following this link: link.

2. legal basis for data processing

The legal basis for the processing of the data is the conclusion of an accommodation contract with the user according to art. 6 par. 1 lit. b GDPR.

3. purpose of data processing

The processing of personal data from the input mask serves us solely to process the booking request and to process the payment transactions.

4. duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements are met.

5. opposition and removal possibility

The user has the possibility to contradict to the processing of his personal data at any time. Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de.

Please note that in the case of a contradiction, the booking cannot be continued or rather continue the conversation.

online booking through other websites

1. description and scope of data processing

AHORN Hotels & Resorts gives interested parties the opportunity to book rooms and arrangements for each AHORN hotel through hotel reservation portals (third-party providers). If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored to the extent permitted by the respective hotel reservation portal in accordance with its own privacy policy. These data can be: salutation, forename, surname, e-mail address, phone number, address, number of passengers, estimated arrival time, wishes, payment data (credit card).

In this context, there will be initially no further disclosure of the data to third-party providers. The data will be exclusively used for processing the booking and for communication. If there is a legitimate interest in obtaining information about the accessibility of natural persons who work in commercial and legal persons, and information about their creditworthiness, we are allowed to perform an information request at the IDH Gesellschaft für Kredit- und Forderungsmanagement mbH, Augustinusstraße 11 B, 50226 Frechen. You will find more information by following this link.

2. legal basis for data processing

The legal basis for the processing of the data is the conclusion of an accommodation contract with the user according to art. 6 par. 1 lit. b GDPR.

3. purpose of data processing

The processing of personal data from the input mask serves us solely to process the booking request and to process payment transactions.

4. duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements are met.

AHORN Hotels & Resorts has no influence on the storage periods at the respective hotel reservation portal.

5. opposition and removal possibility

The user has the possibility to contradict to the processing of his personal data at any time. Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de.

Please note that in the case of a contradiction, the booking cannot be continued or respectively continue the conversation.

sending of e-mails before arrival

1. description and scope of data processing

We would like to send a welcome mail to those of our guest who we have received an e-mail address as part of the booking. A few days before arrival, the guest will receive an email with a reservation summary and information about the reservation and any additional services available.

If we send these e-mails, this happens via the platform RIMS of the MP-Network GmbH, Anemonenweg 5, D-85586 Poing. MP-Network GmbH has committed itself to the privacy-compliant handling of your transmitted data. MP-Network GmbH takes all organizational and technical measures to protect your data.

2. legal basis for data processing

The legal basis for the processing of the data is first our legitimate interest in the data processing in the context of the booking, so of the actual contract start-up relationship.

3. purpose of data processing

With our contacting we want to give the guest the opportunity to book additional services quickly and comfortably.

4. duration of storage

The data will be deleted as soon as they are no longer necessary for the achievement of the purpose.

5. opposition and removal possibility

The requester has the possibility to contradict to the processing of his personal data at any time. Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de.

table reservation

1. description and scope of data processing

On our website there is the possibility to book a table for our restaurant. If a user realizes this possibility, the data entered in the input mask will be transmitted to us. These data can be: surname, e-mail address, phone number, table reservation details (day, time, number of persons, restaurant), remarks.

If you make table reservations from our website, this is done through the online reservation system of resmio GmbH, Gneisenaustraße 66-67, D-10961 Berlin, Germany. All the order data entered by you will be transferred encrypted. The resmio GmbH is committed to the privacy-oriented handling of your transmitted data. The resmio GmbH takes all organizational and technical measures to protect your data. More information about "resmio" and the privacy policy can be found here: https://resmio.com/de/datenschutzbestimmungen/.

In this context, no further use or disclosure of the data to third-party providers takes place.

2. legal basis for data processing

The legal basis for the processing of the data is firstly our legitimate interest in the processing of data as well as the consent of the user by recognition of our conditions for data processing.

3. purpose of data processing

The processing of personal data is solely for table reservation.

4. duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

5. opposition and removal possibility

The user has at any time the opportunity to object to the publication of his comments for the future. For this purpose, we have set up the e-mail address: widerruf@ahorn-hotels.de.

booking of wellness offers

1. description and scope of data processing

On our website there is the possibility to reserve wellness offers. If a user realizes this possibility, the data entered in the input mask will be transmitted to us. These data can be: forename, surname, e-mail address, phone number, booking details (day, time, use, price).

If you book our wellness offers from our websites, this is done through the online booking system Termin2go of Schiela Web Development, Schöneggstrasse 13, 8004 Zurich, Switzerland. All the order data entered by you will be transferred encrypted. Schiela Web Development has committed itself to the privacy-compliant handling of your transmitted data. Schiela Web Development takes all organizational and technical measures to protect your data. More information about "Termin2go" and the privacy policy can be found here: https://www.termin2go.com/datenschutz.

In this context, no further use or disclosure of the data to third-party providers takes place.

2. legal basis for data processing

Legal basis for the processing of the data is firstly our legitimate interest in the processing of data as well as the consent of the user by recognition of our conditions for data processing.

3. purpose of data processing

The processing of personal data is solely for the booking of the wellness offer.

4. duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection.

5. opposition and removal possibility

The user has at any time the opportunity to object to the publication of his comments for the future. For this purpose, we have set up the e-mail address: widerruf@ahorn-hotels.de.

acquisition of a voucher through the website

1. description and scope of data processing

On our website there is the possibility to buy vouchers. These data can be: salutation/company, forename, surname, date of birth, e-mail address, address, phone number/fax, voucher worth, personalization of the voucher (personal details for the recipient), shipping options, third-party service provider payment data.

If you take a voucher value from our websites, this is done through the online ordering platform of FIRMEDIA®.com - Webservices, Zum Ritzhagen 5, D-34508 Willingen, Germany. All order data entered by you will be encrypted. FIRMEDIA®.com has committed itself to the privacy-oriented handling of your transmitted data. FIRMEDIA®.com takes all organizational and technical measures to protect your data.

In this context, there will be initially no further disclosure of the data to third-party providers. The data will be used exclusively for processing the booking and for communication.

2. legal basis for data processing

The legal basis for the processing of the data is the conclusion of an accommodation contract with the user according to art. 6 par. 1 lit. b GDPR.

3. purpose of data processing

The processing of the personal data from the input mask serves us only for the processing of the voucher purchase and the processing of payment transactions.

4. duration of storage

The data will be deleted as soon as it is no longer necessary for the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements are met.

5. opposition and removal possibility

The requester has the possibility to contradict to the processing of his personal data at any time. Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de.

newsletter service

1. description and scope of data processing

On our website, there is the possibility to sign up for our newsletter service in different ways. If a user realizes this option, the entered data in the input mask will be transmitted to us and saved. These data are: e-mail address, salutation, forename, surname.

Should we receive an e-mail address otherwise, where the recipient clearly tells us that he would like to receive our newsletter, we will collect his data via the input mask on our website.

In this context, no further transfer of the data to third-party providers takes place. The data is used exclusively for sending newsletters.

2. legal basis for data processing

The legal basis for processing the data is the consent of the recipient according to Art. 6 par. 1 lit. a GDPR. This will be ensured by a double-opt-in procedure.

3. purpose of data processing

The processing of personal data serves us only to send individual newsletters.

4. duration of storage

The data will be deleted as soon as the newsletter service is deregistered.

5. opposition and removal possibility

The requester has the possibility to contradict to the processing of his personal data at any time. With each newsletter, the recipient can unsubscribe from the newsletter service. Additionally therefor we have set up the e-mail address: abmelden@ahorn-hotels.de. Please tell us the e-mail address here.

consultation, advertising and market investigation

1. description and scope of data processing

For the support, advice and advertising of corporate customers, we collect and use the contact person, telephone number and postal address in addition to the business partner or potential business partner. The information is obtained from various sources, either through a request (by e-mail or phone), but also through events, fairs, business cards received by our sales staff, etc.

In this context, there will be initially no further disclosure of the data to third-party providers. The data will be exclusively used for the mentioned purposes. If there is a legitimate interest in obtaining information about the accessibility of natural persons who work in commercial and legal persons, and information about their creditworthiness, we are allowed to perform an information request at the IDH Gesellschaft für Kredit- und Forderungsmanagement mbH, Augustinusstraße 11 B, 50226 Frechen. You will find more information by following this link.

2. legal basis for data processing

The legal basis for the processing of the data is art. 6 par. 1 lit. f GDPR. If the establishment of contact aims at the conclusion of a contract, then there is in addition the legal basis for the processing art. 6 par. 1 lit. b GDPR.

3. purpose of data processing

We use this contact information exclusively for our own purposes and for the needs-based design of our own sales activities.

4. duration of storage

Basically, no cancellation period is provided. Should our sales department have had no contact with the company within three years, the sales department decides whether the contact person of the company contact is to be deleted.

If the contact is a pre-contractual relationship (offer or reservation request), the transmitted data become additionally stored in our hotel software and used for contract execution. If there is no contractual relationship, we will delete the data after one year at the end of the year.

5. opposition and removal possibility

The company contact has the possibility at any time to object to the processing of his personal data. Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de.

All personal data of the contact person saved to the business partner will be deleted in this case.

online rating

1. description and scope of data processing

Former guests can leave after check-out a review at our hotel. For this we would like to send you an email within 14 days after departure to ask you to submit a hotel review on HolidayCheck. Each rating can be anonymized by request. If you may have not felt comfortable in one of our hotels, we would like to take the opportunity to contact you.

If a former guest realizes this possibility of online rating, then data from the former guest will be stored in the rating mask. These data are: e-mail address as well as voluntary information such as forename, surname, language as well as the rating information.

In this context, no further transfer of the data to third-party providers takes place. The data will only be used to publish the rating and to mediate bad ratings.

2. legal basis for data processing

The legal basis for the processing of the data is art. 6 par. 1 lit. f GDPR, therefore the legitimate interest of AHORN Hotels & Resorts.

3. purpose of data processing

The purpose of the hotel reviews is to communicate and summarize the opinions of hotel guests through our website, so that interested parties can form their own image about our services. In addition, the results serve our internal quality management.

4. duration of storage

The data will not be deleted.

5. opposition and removal possibility

There is always the possibility to have the publication of the evaluation deleted (right to forget). Therefor we have set up the e-mail address: widerruf@ahorn-hotels.de. Please let us know about which rating it concerns.

use of cookies

1. description and scope of data processing

Cookies are small files that allow us to store on your PC specific information related to you, the user, while you visit one of our websites. Cookies help us to determine the frequency of use and the number of users of our websites, as well as to make our offers as comfortable and efficient as possible for you.

We use so-called "session cookies", which are exclusively cached for the duration of your use of our website. The session cookies are stored on your data carrier to ensure certain settings and functionalities on our websites via your browser. The cookies we use will be deleted after the end of the browser session, after closing your browser.

In addition, we use cookies on our website that allow an analysis of users browsing habits. In this way, the following data can be transmitted: entered search terms, frequency of page views, use of website functions. The data of the users collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to the calling user is not possible anymore. The data will not be stored together with other personal data of the users. When accessing our website, the user is informed about the use of cookies for analysis purposes and his consent for the processing of the personal data used in this context is obtained. In this context, there is also a reference to this privacy policy.

2. legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is art. 6 par. 1 lit. f GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is the consent of the user art. 6 par. 1 lit. a GDPR.

3. purpose of data processing

The purpose of using technically necessary cookies is to simplify the use of websites for the users. Some features of our website cannot be offered without the use of cookies. For these, it is necessary that the browser will be re recognized even after a page change.

The use of the analysis cookies is for the purpose of improving the quality of our website and its contents. Through the analysis cookies, we learn how the website is used and can so constantly optimize our offer.

For these purposes, our legitimate interest the processing of personal data lies down to art. 6 par. 1 lit. f GDPR.

4. duration of storage, objection and disposal options

Cookies are stored on the computer of the user and transmitted by this to our side. Therefore, as a user, you have full control over the use of cookies By changing the settings of your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to fully use all features of the website.

A use of our offers is also possible without cookies and scripts. You can disable the storage of cookies and scripts in your browser, limit them to certain websites or set your browser to notify you when a cookie is sent. You can also delete cookies from your PC's hard drive at any time.

To block scripts, you can install browser add-ons. NoScript for Firefox and ScriptSafe for Google Chrome are, for example, such browser extensions. These blocks do not only block any kind of JavaScript, they also block selected trackers, Java, Flash and other plugins on web pages.

If you are concerned about third-party provider cookies, you can reject only them and still receive the cookies that make our website work properly.

In addition to the above information about the use of cookies, we point out the following:

This way you can reject cookies in any of the main browsers:

Mozilla Firefox: Link

Google Chrome: Link

Internet Explorer: Link

Safari: Link

Please note that in these cases you will have to expect a limited presentation of the page and a limited user interface.

5. additional information

Analysis tools and advertising
Use of Google Analytics, Google Convers Tracking and Google Remarketing

Our website uses Google Analytics, Google Conversions Tracking and Google Remarketing. These are services provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

This offer uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies that are stored on the user's computer and that allow an analysis of the use of the website by them.

The information generated by the cookie about the use of this website by the users are usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google's IP address will be shortened beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate users' use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Users can prevent the storage of cookies by setting their browser software accordingly; However, this offer notifies users that you may not be able to use all features of this website in full in this case. Furthermore, users can prevent the collection of the data (including their IP address) generated by the cookie and their use of the website to Google as well as the processing of this data by Google by using the browser plug-in available under the following link Download and install: tools.google.com/dlpage/gaoptout. As an alternative to the browser add-on or within browsers on mobile devices, please click this link to prevent future detection by Google Analytics within this website. An opt-out cookie is stored on your device. If you delete your cookies, you must click this link again.

Disabling Google Ads
(http://www.google.com/privacy_ads.html) or on the opt-out page of the Network Advertising Initiative (http://www.networkadvertising.org/managing/opt_out.asp)

Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager is a solution that enables marketers to manage site tags through a single interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect personally identifiable information. The tool triggers other tags, which may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager.

Usage of AdWords Remarketing
This website uses cookies for the purpose of reaching visitors to the Google Network through remarketing campaigns with online advertising at a later date. To run remarketing ads, third parties such as Google use cookies based on a visit to this site. As a user, you have the option to disable Google's use of cookies by visiting the Google opt-outs page at http://www.google.com/ads/preferences.

Facebook Pixels, Facebook Custom Audiences and Facebook Conversion
Our website uses the so-called "Facebook Pixel" of the social network Facebook, which is owned by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland ("Facebook").

On the one hand, with the help of the Facebook pixel, it is possible for Facebook to determine visitors to our online offer as a target group for the display of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads we have been sent only to those Facebook users who have shown an interest in our online offer or who have certain features (eg interests in certain topics or products visited by them) Web pages determined), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads are in line with the potential interest of users and are not annoying. With the help of the Facebook pixel, we can continue to understand the effectiveness of the Facebook ads for statistical and market research purposes, in which we see whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

For more information on the collection and use of data by Facebook, as well as your related rights and ways to protect your privacy, see the Facebook Privacy Policy at www.facebook.com/about/privacy/.

Alternatively, you can disable the remarketing feature "Custom Audiences" at https://www.facebook.com/settings/?tab=ads#_=_. For this you must be logged in to Facebook.

You may object to the use of Facebook remarketing. Use the following opt-out option: [insert opt-out option]

Social media, plugins and tools

Facebook
Our website uses social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA ("Facebook").

The plugins are marked with a Facebook logo and can be activated directly by the user. If you visit a website of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers, if the plugin is activated. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by this into the website. By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. If you are logged in to Facebook, Facebook can assign the visit to your Facebook account. If you interact with the plugins, for example, click the "Like" button or leave a comment, the information is transmitted from your browser directly to Facebook and stored there. The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of Facebook.

If you do not want Facebook to collect data about you via our website, you must log out of Facebook before visiting our website.

Twitter
Our website uses social plugins ("plugins") from the social network Twitter, offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

For this, e.g. contents such as pictures, videos or texts and buttons belong, with which you can announce your favor regarding content, the authors of the contents or subscribe to our contributions. If you are a member of the platform Twitter, Twitter can call the o.g. Assign contents and functions to your profiles. Likewise we can integrate scipts and measures, which allow us marketing and statistics functions in Twitter.

If you do not want Twitter to collect information about you via our website, you must log out of Twitter before visiting our website or activate the opt-out on Twitter.

More information on how to use user data on Twitter can be found in the privacy policy of Twitter.

Instagram
Our website uses social plugins ("plugins") from the Instagram social network offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA.

For this, e.g. Contents such as pictures, videos or texts and buttons belong, with which you can announce your favor regarding content, the authors of the contents or subscribe to our contributions. If you are a member of the platform Instagram, Instagram can call the o.g. Assign contents and functions to your profiles.

More information on how to handle user data on Instagram can be found in Instagram's Privacy Policy.

YouTube
We embed the videos on the YouTube platform of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

If you visit any of our YouTube plug-in sites, you will be connected to the servers of YouTube. This tells the YouTube server which of our pages you have visited. If you are logged in to your YouTube account, YouTube enables you to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

You can prevent the collection of your data by Google by clicking on the link and make an opt-out. For more information on how to deal with user data, please refer to the YouTube Privacy Policy.

Your Online Application

1. Description and scope of data processing

If you provide us with personal information as part of the application process, it will be divided into the following data types and categories for collection, processing and / or use:

  • Personal data (first and last name, date of birth, address, graduation)
  • Communication data (telephone number, mobile number, fax number, email address)
  • Information (from third parties, such as credit bureaus or public directories)
  • Data on assessment and evaluation in the application process
  • Data on education (school, vocational training, civil / military service, study, doctorate)
  • Data on the previous professional career, training and employment certificates
  • Information on other qualifications (e.g. language skills, computer skills, volunteer work)
  • Application photo
  • Salary expectations
  • Application History

If you make an online application via our website, this is done through the online application software softgarden of softgarden e-recruiting GmbH, Tauentzienstraße 14, D-10789 Berlin, Germany. All information entered by you will be encrypted. softgarden has committed itself to the privacy-oriented handling of your transmitted data. It takes all organizational and technical measures to protect your data.

We will only use the personal data you submit to process your application for the vacancy. Your personal data is only accessible to persons who are involved in the application process. All employees responsible for data processing are required to protect the confidentiality of your data. We do not share your personal information with third parties, unless you have consented to the data transfer or we are required by law and / or regulatory or court orders to a data transfer.

Should an applicant match the profile of another vacancy published by a company affiliated with us, we will gladly forward the application documents. For this we will first seek the consent of the candidate. Otherwise, the data will only be used for processing the application by the department and for communication.

2. Legal basis for data processing

The legal basis for processing the data is the contractual initiation or the conclusion of a contract with the applicant. We will obtain your prior consent for forwarding the application documents to an affiliated company.

3. Purpose of the data processing

The processing of personal data from the input mask only serves to process the application.

4. Duration of storage

Within six months of completing the specific application process, your data will be automatically deleted. This does not apply if legal provisions preclude deletion, which require further storage for the purpose of providing evidence or if you have expressly consented to longer storage. There is no notification about the deletion of the data.

5. Opposition and removal possibility

The applicant has the possibility at any time to object to the processing of his personal data. For this we have set up the e-mail address widerruf@ahorn-hotels.de. We point out that in the case of an objection, the application can not be completed or the conversation can not be continued.

use of Google Maps

1. description and scope of data processing

This website uses the Google Maps API, a map service of Google Inc. ("Google"), to display an interactive map and to create access maps. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using Google Maps, information about your use of this website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may transfer the information obtained from Maps to third-party providers, if required by law or as far as third-party providers process this data on behalf of Google.

Google will never associate your IP address with other Google data. Nevertheless, it is technically possible that Google could use the data obtained to identify at least individual user. It is possible that personal information and personality profiles could be processed by Google's users for other purposes that we have no control over.

2. legal basis for data processing

The legal basis for using Google Maps is our legitimate interest of data processing.

3. purpose of data processing

The purpose of using Google Maps is to allow the user to see our location on the website and to give them the ability to identify different access routes through the services of Google Maps.

4. duration of storage

You have the option to disable the service of Google Maps and thereby prevent the transfer of data to Google by disabling JavaScript in your browser. We would like to make you aware, that in this case you are not able use the map display on our website.

protection of minors

This service is primarily geared for adults. We currently do not market special areas for children. As a result, we do not knowingly collect age rating information, nor do we knowingly collect personal information from children under the age of 16. However, we advise all visitors to our website, under the age of 16, not to disclose or provide any personal information through our service. In case that we find out that a child under the age of 16 has provided us with personal information, we will comply with the Children's Online Privacy Protection Act (see the Federal Trade Commission website at www.ftc.gov/kidzprivacy for more information about this law), delete the personal data of the child from our files, as far as this is technically possible.

rights of the person concerned

If your personal data are processed, you are a person concerned within the meaning of GDPR and you have the following rights towards the responsible:

You have the access right to information about the personal data stored about you, about the purposes of the processing, about possible transfers to other places and about the duration of the storage.

If data is inaccurate or no longer necessary for the purposes for which it was collected, you may demand that the processing be corrected, deleted or restricted. As far as provided in the processing procedures, you can also view your data by yourself and correct them if necessary.

Should your particular personal situation give rise to reasons against the processing of your personal data, you may object to this insofar as the processing is based on a legitimate interest. The responsible will no longer process the personal data concerning you unless he can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves for the purpose of enforcing, exercising or defending legal claims. If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail. If you object to the processing for direct marketing or profiling purposes, your personal data will no longer be processed for these purposes.

You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

If you have questions about your rights and the awareness of your rights, please contact:

AHORN Headquarter

AHORN Management GmbH
Tauentzienstr. 11
D-10789 Berlin
Germany

Tel: +49 (0) 30 315 950 73
Fax: +49 (0) 30 315 950 43
Mail: info@ahorn-hotels.de

data protection commissioner

DataSolution Thurmann GbR
Mr. Andreas Thurmann
Isarstr. 13
D-14974 Ludwigsfelde
Germany

Tel.: +49 (0) 3378 202513
Fax: (0) 3378 202514
Mail: mail@hoteldatenschutz.de

right to appeal to a supervisory authority

As the person concerned, you have unscathed of another administrative or judicial remedy the right to complain to a data protection supervisory authority, in particular in the Member State of their place of residence or the place of the alleged infringement, if you consider that the processing of your personal data is against the data protection privacy policy.

The supervisory authority that files the complaint will notify you of the status and outcome of your complaint, including the possibility of a judicial remedy.

More information can be found on the website of the Federal Commissioner for Data Protection and Freedom of Information. Follow the link: www.bfdi.bund.de/DE/Datenschutz/Ueberblick/MeineRechte/Artikel/BeschwerdeBeiDatenschutzbehoereden.html

security

AHORN Hotels & Resorts uses technical and organizational security measures in accordance with art. 32 GDPR in order to protect your by us managed data against accidental or intentional manipulation, loss, destruction or before the access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Access to it is only possible for a few authorized persons and persons obliged to special data protection who are involved in the technical, administrative or editorial support of data.

declaration of consent of the user

By using our websites and the offers contained therein, you agree that the personal data you have voluntarily submitted will be stored by us and processed and used in accordance with this privacy policy.

We reserve us the right to change, update or supplement this Privacy Policy at any time. Any revised privacy policy will only apply to personal data that has been collected or changed since the revised Directive entered into force.

Stand | May 2018

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